5/25/2023 0 Comments Onsip with cucm![]() Reset Web Configuration - This will delete any information sent via the phone's WWW interface.Reset Local Configuration - This will reset the locally saved user settings.There are three separate settings you're going to reset to restore the phone to factory default: See our instructions below if your admin credentials aren't working.Īfter you've entered the password, select the "Admin Settings" option and scroll down to "Reset to Default". Navigate to "Settings" and then to "Advanced". To reset a Polycom phone to factory defaults, press the "Menu" option on the phone. Polycom: Factory Default & Password Reset In the "Factory Reset" box, select "Reset Key". ![]() To reset the security key, click on the "Resources" tab in the Admin Portal. If you do this, your phone will not operate. However, you cannot reset the security key without resetting the phone. Resetting the security key and resetting your phone are two distinct acts. The phone's security key is a unique identifier that allows your phone to securely connect with the OnSIP boot server. This step happens prior to resetting the phone itself. If you're using OnSIP, and you want to factory reset one of your phones, you'll have to go into the OnSIP Admin Portal to reset the security key for that phone. We'll also show you how to get past the little kinks in each provider's reset process, and deal with issues such as lost admin passwords. If you are having issues with a brand that's not listed here, you should ask your provider for more information. These are the most common brands our customers use. The following post will outline how to reset Polycom, Linksys, Cisco, Panasonic, Yealink, and Grandstream phones to the factory default state. You can solve just most phone registration issues by resetting your phone and re-registering it with your cloud phone system.īesides general troubleshooting issues, you'll also have to reset your phone to configure brand new phones, reassign a phone to a new user, use it with a new phone service, or set it up with a new Internet connection. ![]() Business VoIP desk phones, unlike most things in life, come with a reset option. If you're going through phone trouble, there's almost always a way to fix it.
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